Human Resources Development Fund has announced a number of administrative and technical job opportunities for male and female candidates holding bachelor’s degrees through the Jadarat Platform.
These vacancies are aimed at qualified professionals in customer experience, digital platforms, and service excellence, providing the opportunity to work within a government organization dedicated to enhancing workforce development and improving digital services across Saudi Arabia.
Available Positions
1- Customer Voice Specialist
Responsible for collecting and analyzing beneficiary feedback, measuring customer satisfaction, and recommending service improvements. Candidates should possess skills in data analysis, customer insights, and service enhancement.
2- Digital Platforms Experience Specialist
Responsible for improving user experience across digital platforms and ensuring efficient and user-friendly online services. Candidates should have knowledge of user experience design and digital platform performance analysis.
3- Customer Excellence Initiatives Officer
Responsible for developing and implementing initiatives aimed at improving customer satisfaction and enhancing service interaction quality. Strong initiative management and KPI analysis skills are required.
4- Digital Platforms Experience Section Manager
Responsible for leading teams focused on user experience enhancement and improving digital services to raise platform efficiency. Candidates should have leadership skills and experience in strategic planning for digital experiences.
5- Customer Service Manager
Responsible for overseeing customer service operations and improving procedures that enhance service quality and beneficiary satisfaction. Candidates should have experience in service center management and team performance analysis.
Required Specializations
Advertising
Business Administration
Digital Media
Graphic Design
Product Design
Customer Service
Psychology
English Language
Management Information Systems
Industrial and Systems Engineering
Information Technology
Marketing Communication
Network Engineering Technology
Work Locations
The announced vacancies are available across:
Saudi Arabia
These positions provide qualified Saudi professionals the opportunity to join a modern government work environment focused on innovation, service excellence, and digital transformation.
Benefits of Working at the Company
Competitive salaries and benefits
Motivating government work environment
Professional training and development opportunities
Participation in strategic national initiatives
Career growth and specialization opportunities
These benefits reflect Human Resources Development Fund’s commitment to empowering national talent and improving labor market outcomes.
About Hadaf
Human Resources Development Fund is one of Saudi Arabia’s leading government entities dedicated to supporting, training, and employing national talent in the private sector. The fund offers a variety of programs and initiatives aimed at improving workforce capabilities and stimulating employment opportunities in alignment with national labor market goals and development strategies.
Tips Before Applying
Before applying, ensure that your academic qualifications match the job requirements. Prepare a professional CV that highlights your relevant skills and practical experience, especially in customer service, digital transformation, and user experience. Review your contact information carefully before submission and follow up regularly through the application platform to track the status of your application.
How to Apply
Applications are open from Tuesday 21 April 2026 until Sunday 26 April 2026 through the Jadarat Platform — Click here to apply.
Frequently Asked Questions
1- What qualifications are required for these jobs?
Applicants must hold a bachelor’s degree in one of the required specializations or an equivalent field.
2- Are these jobs available for both men and women?
Yes, the positions are open to both male and female applicants.
3- Where can I apply?
Applications are submitted electronically through the Jadarat platform.
4- Is prior experience required?
Some managerial and senior positions may require relevant professional experience depending on the role.
5- When is the application deadline?
The application period ends on Sunday, 26 April 2026.
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